Expense Approval Workflow
Complete employee expense reimbursement process with conditional routing
Expense Approval Workflow
A comprehensive expense approval workflow demonstrating conditional routing, form integration, and automated processing. This real-world example shows how to handle employee expense reimbursements with intelligent routing based on amount and expense type.
🎯 Workflow Overview
This expense approval process handles employee expense reimbursements with automatic routing based on expense amount, type, and business rules.
📋 Form Definition
The expense form captures all necessary information for approval routing and reimbursement processing:
form:
fields:
- name: "expense_type"
type: "select"
label: "Expense Type"
required: true
options:
- value: "travel"
label: "Travel & Transportation"
- value: "meals"
label: "Meals & Entertainment"
- value: "office"
label: "Office Supplies"
- value: "training"
label: "Training & Education"
- value: "other"
label: "Other Business Expense"
- name: "total_amount"
type: "currency"
label: "Total Amount"
required: true
validation:
min: 0.01
max: 10000
- name: "expense_date"
type: "date"
label: "Expense Date"
required: true
- name: "description"
type: "textarea"
label: "Description"
required: true
placeholder: "Provide details about the business purpose"
- name: "receipts"
type: "file_upload"
label: "Receipts"
required: true
accept: ".pdf,.jpg,.png"
multiple: true
- name: "business_purpose"
type: "textarea"
label: "Business Purpose"
required: true
placeholder: "Explain how this expense relates to business activities"🔄 Complete Workflow Implementation
name: "Expense Reimbursement"
description: "Employee expense reimbursement approval workflow"
type: "expense_approval"
workflow:
# Step 1: Manager Approval
manager_approval:
name: "manager_approval"
type: "decision"
description: "Manager Review"
approver: "${requestor.manager}"
# Manager can approve, reject, or request more info
on_approve:
continue_to: "amount_check"
on_request_info:
text: "Request More Information"
continue_to: "info_request"
require_comments: true
on_reject:
notify_requestor: "Expense report denied by manager"
end_workflow: true
# Step 1a: Information Request Handling
info_request:
name: "info_request"
type: "notification_only"
description: "Additional Information Requested"
approver: "${requestor.email}"
message: "Your manager has requested additional information for your expense report"
on_complete:
continue_to: "manager_approval" # Return to manager
# Step 2: Amount-based routing
amount_check:
name: "amount_check"
type: "conditional_split"
description: "Amount-based Routing"
choices:
# High-value expenses need finance approval
- conditions: "total_amount > 500"
continue_to: "finance_approval"
# Travel expenses over $300 need additional documentation
- conditions: "expense_type == 'travel' and total_amount > 300"
continue_to: "travel_documentation_check"
# Small expenses go straight to processing
default:
continue_to: "processing"
# Step 3a: Finance Team Approval (for high-value expenses)
finance_approval:
name: "finance_approval"
type: "decision"
description: "Finance Team Approval"
approver: "finance_team"
on_approve:
continue_to: "processing"
on_request_documentation:
text: "Request Additional Documentation"
continue_to: "documentation_request"
require_comments: true
on_reject:
notify_requestor: "High-value expense denied by finance team"
end_workflow: true
# Step 3b: Travel Documentation Check
travel_documentation_check:
name: "travel_documentation_check"
type: "conditional_split"
description: "Verify Travel Documentation"
choices:
# If travel documentation is complete, proceed
- conditions: "travel_documentation_complete == true"
continue_to: "processing"
# Otherwise request missing documentation
default:
continue_to: "travel_documentation_request"
# Step 4: Documentation Request
documentation_request:
name: "documentation_request"
type: "notification_only"
description: "Request Additional Documentation"
approver: "${requestor.email}"
message: "Additional documentation required for your expense report"
on_complete:
continue_to: "finance_approval" # Return to finance
travel_documentation_request:
name: "travel_documentation_request"
type: "notification_only"
description: "Request Travel Documentation"
approver: "${requestor.email}"
message: "Please provide complete travel documentation (itinerary, boarding passes, etc.)"
on_complete:
continue_to: "travel_documentation_check"
# Step 5: Processing & Reimbursement
processing:
name: "processing"
type: "automatic"
description: "Expense Processing & Reimbursement"
actions:
- update_accounting_system: true
- schedule_reimbursement: true
- update_budget_tracking: true
- send_confirmation_email: true
on_complete:
notify_requestor: "Expense approved and scheduled for reimbursement"
end_workflow: true
# Workflow settings
settings:
timeout:
manager_approval: "72_hours"
finance_approval: "48_hours"
documentation_request: "5_days"
escalation:
- step: "manager_approval"
after_timeout: "notify_department_head"
- step: "finance_approval"
after_timeout: "notify_finance_director"
notifications:
send_reminders: true
reminder_intervals: ["24_hours", "4_hours"]
compliance:
receipt_required: true
policy_check: true
audit_trail: true🎯 Key Features Demonstrated
1. Conditional Routing
- Amount-based routing: Different paths for high-value vs. standard expenses
- Type-specific logic: Special handling for travel expenses
- Documentation requirements: Conditional documentation requests
2. Multi-Outcome Decisions
- Manager options: Approve, reject, or request more information
- Finance options: Approve, reject, or request documentation
- User-friendly button labels: Clear action descriptions
3. Loop-back Patterns
- Information requests: Workflow returns to previous step after clarification
- Documentation cycles: Iterative documentation collection
4. Automated Processing
- System integration: Automatic accounting system updates
- Payment scheduling: Automated reimbursement processing
- Notification system: Stakeholder communication
📊 Form Field Integration
Dynamic Field Validation
# Context-aware validation rules
- name: "meal_attendees"
type: "text"
label: "Meal Attendees"
required: |
{% if expense_type == 'meals' and total_amount > 50 %}
true
{% else %}
false
{% endif %}
- name: "travel_approval_code"
type: "text"
label: "Travel Approval Code"
required: |
{% if expense_type == 'travel' and total_amount > 1000 %}
true
{% else %}
false
{% endif %}Line Items for Detailed Expenses
- name: "expense_items"
type: "line_items"
label: "Expense Details"
required: |
{% if total_amount > 200 %}
true
{% else %}
false
{% endif %}
item_fields:
- name: "item_date"
type: "date"
label: "Date"
required: true
- name: "item_description"
type: "text"
label: "Description"
required: true
- name: "item_amount"
type: "currency"
label: "Amount"
required: true
- name: "item_category"
type: "select"
label: "Category"
options:
- value: "transportation"
label: "Transportation"
- value: "accommodation"
label: "Accommodation"
- value: "meals"
label: "Meals"
- value: "other"
label: "Other"⚙️ Advanced Configuration
Policy Integration
# Policy compliance checks
policy_validation:
name: "policy_validation"
type: "automatic"
description: "Policy Compliance Check"
validation_rules:
- rule: "meal_limit_check"
condition: "expense_type == 'meals'"
validation: "total_amount <= daily_meal_allowance * days"
error_message: "Meal expenses exceed daily allowance"
- rule: "travel_advance_check"
condition: "expense_type == 'travel'"
validation: "total_amount <= (travel_advance + 500)"
error_message: "Travel expenses exceed advance plus $500"
on_pass:
continue_to: "manager_approval"
on_fail:
notify_requestor: "Expense violates company policy"
continue_to: "policy_exception_request"Integration with External Systems
# Accounting system integration
accounting_integration:
name: "accounting_integration"
type: "automatic"
description: "Update Financial Systems"
integrations:
- system: "quickbooks"
action: "create_expense_entry"
data:
account: "6400" # Travel & Entertainment
amount: "${total_amount}"
description: "${description}"
date: "${expense_date}"
- system: "payroll"
action: "schedule_reimbursement"
data:
employee_id: "${requestor.employee_id}"
amount: "${total_amount}"
pay_period: "next"
- system: "budget_tracker"
action: "update_department_budget"
data:
department: "${requestor.department}"
category: "${expense_type}"
amount: "${total_amount}"
on_complete:
notify_requestor: "Expense processed and payment scheduled"
end_workflow: true📊 Analytics and Reporting
Built-in Metrics
The expense approval workflow automatically tracks:
- Approval times by manager and expense type
- Rejection rates and common rejection reasons
- Processing times from submission to payment
- Policy compliance rates and violations
- Department spending patterns and trends
Custom Reporting
reporting:
expense_analytics:
metrics:
- average_approval_time
- expense_volume_by_department
- rejection_rate_by_manager
- policy_violation_frequency
dashboards:
- name: "Manager Dashboard"
audience: "managers"
metrics: ["team_expenses", "approval_times"]
- name: "Finance Dashboard"
audience: "finance_team"
metrics: ["expense_trends", "budget_utilization"]🚀 Deployment Considerations
Testing Strategy
- Unit Testing: Test individual workflow steps
- Integration Testing: Verify external system connections
- User Acceptance Testing: Validate with actual users
- Load Testing: Test with expected expense volume
Rollout Plan
- Pilot Program: Start with one department
- Training Sessions: Educate users on new process
- Gradual Rollout: Expand to additional departments
- Monitoring: Track performance and user feedback
Related Workflows:
- Purchase Requests - Similar approval patterns for procurement
- Travel Approval - Pre-approval for business travel
- Form Integration - Advanced form field techniques